Myriad Genetics rebuilt its AI platform after costs ballooned. Now, it can process documents in seconds.
Myriad Genetics used AI to speed up document processing, but the tool was expensive and too slow.AWS worked with Myriad to rebuild the tool, called Image Genius, using Amazon Bedrock.Image Genius now saves some of Myriad's staffers 300 hours each month.Myriad Genetics processes an estimated 1.5 million diagnostic tests annually, including screening for hereditary cancer and prenatal conditions, tumor profiling, and assessments of how genes may affect the body's response to mental health medications.It can take months for the Salt Lake City-based molecular diagnostic testing company to process all the paperwork necessary to get paid, a process known as revenue cycle management, which requires health organizations like Myriad to dedicate staff to software, medical coding, and regulatory compliance to manage billing for medical services.To speed up document processing, Myriad internally developed an AI tool to automate the company's diagnostic, insurance, and reimbursement operations. After launching a version of that tool in 2024 that proved too costly to maintain, Myriad brought in cloud computing giant Amazon Web Services to lower the project's ongoing costs.With new artificial intelligence capabilities, Myriad's end-to-end document processing has decreased from an average of 10 minutes to 20 seconds per document.
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Myriad Genetics used AI to speed up document processing, but the tool was expensive and too slow.AWS worked with Myriad to rebuild the tool, called Image Genius, using Amazon Bedrock.Image Genius now saves some of Myriad's staffers 300 hours each month.Myriad Genetics processes an estimated 1.5 million diagnostic tests annually, including screening for hereditary cancer and prenatal conditions, tumor profiling, and assessments of how genes may affect the body's response to mental health medications.It can take months for the Salt Lake City-based molecular diagnostic testing company to process all the paperwork necessary to get paid, a process known as revenue cycle management, which requires health organizations like Myriad to dedicate staff to software, medical coding, and regulatory compliance to manage billing for medical services.To speed up document processing, Myriad internally developed an AI tool to automate the company's diagnostic, insurance, and reimbursement operations. After launching a version of that tool in 2024 that proved too costly to maintain, Myriad brought in cloud computing giant Amazon Web Services to lower the project's ongoing costs.With new artificial intelligence capabilities, Myriad's end-to-end document processing has decreased from an average of 10 minutes to 20 seconds per document. This is helping to accelerate repayment cycles, said Martyna Shallenberg, Myriad's senior director of software engineering."The sooner we get cash, the better," Shallenberg told Business Insider. She said that typically, it can take up to 18 months for companies like Myriad to receive full reimbursement for a testing order because of the complexities of processing insurance claims.Shallenberg — along with the Myriad's chief technology officer, his predecessor, and an expert at AWS — spoke with Business Insider about the evolution of the project over nearly three years.The techIn the fourth quarter of 2023, Myriad conceptualized a tool that could use AI to classify pathology reports, automate document tagging, and extract Medicare keywords, Kevin Haas, Myriad's former CTO, told Business Insider in a March interview.A week after speaking with Business Insider, Haas — who worked at Myriad for eight years and spent five years in the CTO role — departed to become chief development and technology officer at cancer diagnostics company Veracyte.Haas said he wanted to use AI to speed up prior authorization, a process where a doctor secures approval from an insurance provider before ordering one of Myriad's tests for their patient.
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- Myriad Genetics used AI to speed up document processing, but the tool was expensive and too slow.AWS worked with Myriad to rebuild the tool, called Image Genius, using Amazon Bedrock.Image Genius now saves some of Myriad's staffers 300 hours each month.Myriad Genetics processes an estimated 1.5 million diagnostic tests annually, including screening for hereditary cancer and prenatal conditions, tumor profiling, and assessments of how genes may affect the body's response to mental health medications.It can take months for the Salt Lake City-based molecular diagnostic testing company to process all the paperwork necessary to get paid, a process known as revenue cycle management, which requires health organizations like Myriad to dedicate staff to software, medical coding, and regulatory compliance to manage billing for medical services.To speed up document processing, Myriad internally developed an AI tool to automate the company's diagnostic, insurance, and reimbursement operations. After launching a version of that tool in 2024 that proved too costly to maintain, Myriad brought in cloud computing giant Amazon Web Services to lower the project's ongoing costs.With new artificial intelligence capabilities, Myriad's end-to-end document processing has decreased from an average of 10 minutes to 20 seconds per document.
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- 1 outlet, average source rating 6.0/10.
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Myriad Genetics rebuilt its AI platform after costs ballooned. Now, it can process documents in seconds.
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