IBM's CEO just showed what taking accountability looks like
IBM CEO Arvind Krishna owned the shortfall that triggered the stock's worst day on record.Tech leaders say candor can build more credibility than trying to spin disappointing news.A longtime IBM insider says Krishna tells people what they need — not want — to hear.When IBM delivered bad news on Tuesday, CEO Arvind Krishna didn't look for someone else to blame. He owned it.Krishna, who is widely credited with turning IBM around since becoming CEO in 2020, said in a letter to investors that clients had redirected quarterly capital spending toward scarce infrastructure.
Reported by 1 outlet — Business Insider. See all sources ↓
IBM CEO Arvind Krishna owned the shortfall that triggered the stock's worst day on record.Tech leaders say candor can build more credibility than trying to spin disappointing news.A longtime IBM insider says Krishna tells people what they need — not want — to hear.When IBM delivered bad news on Tuesday, CEO Arvind Krishna didn't look for someone else to blame. He owned it.Krishna, who is widely credited with turning IBM around since becoming CEO in 2020, said in a letter to investors that clients had redirected quarterly capital spending toward scarce infrastructure. Management underestimated the scale of that shift, contributing to the company's second-quarter shortfall."These conditions require our teams to execute perfectly, and this quarter we faltered," Krishna wrote. "We did not adapt and move quickly enough, and numerous large deals failed to close on the timelines we expected."Though IBM's shares tanked in response, current and former tech executives told Business Insider that other leaders ought to emulate Krishna's candor.
Read the full report at Business Insider ↗
Why it matters
A world story we're tracking; its significance and source trust firm up as more outlets confirm it.
- What's the story?
- IBM CEO Arvind Krishna owned the shortfall that triggered the stock's worst day on record.Tech leaders say candor can build more credibility than trying to spin disappointing news.A longtime IBM insider says Krishna tells people what they need — not want — to hear.When IBM delivered bad news on Tuesday, CEO Arvind Krishna didn't look for someone else to blame. He owned it.Krishna, who is widely credited with turning IBM around since becoming CEO in 2020, said in a letter to investors that clients had redirected quarterly capital spending toward scarce infrastructure.
- How widely is it covered?
- 1 outlet, average source rating 6.0/10.
- When was it last updated?
- 55m ago.
How outlets are framing the same story
Here's how each outlet is covering the story — compare their headlines and timing at a glance.
- Coverage card1 outlet1CoverageScouting report
IBM's CEO just showed what taking accountability looks like
Sources1TypeCoverageBusiness Insider